Changes to VAT penalties and interest from 01 January 2023

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

|

New VAT penalty regime and other VAT news

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

1.25% increase to NIC and dividend tax rates 

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

Budget 2021

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

| |

COVID-19 Update 3

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

| |

Update on Government schemes in response to COVID-19

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

|

COVID-19 Government schemes to help

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

Dividend 2017/18 and 2018/19

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

Autumn Budget 2017

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…

Changes to flat-rate VAT in more detail with examples

HMRC failing on responsiveness, says Charter report HMRC is failing on the key metrics of responsiveness, ease and accuracy, according to the annual HMRC Charter report.The report reviewed HMRC’s performance against its Charter from April 2023 to March 2024.The survey received over 1,600 responses, with complaints about service levels a recurring theme. ‘Being responsive’ scored…