Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.The Public Accounts Committee’s (PAC) report into HMRC’s customer service levels found that the average call waiting time has passed 23 minutes.It also found…